On-Site Network Troubleshooting
Troubleshooting should be more than just figuring out what went wrong
and how much it will cost to fix. It should also include a proactive
approach, with recommendations on how to prevent the same thing from
happening again. After all, who wants to pay for the same repair twice,
or even three times? Or worse, who wants to deal with the loss of time
and business as the result of a second or third round of hacking or a
database or network crash?
At Kingsoft, we offer a proactive approach to troubleshooting. We'll
go onsite and diagnose, document and fix problems, end-to-end from the
simple printer jam to the most complex infrastructure issues. But we
will also spend time explaining what went wrong—without assigning
blame—and educating staff on prevention—not just for the problem but
also for other areas of potential risk.
For example, one of the greatest, yet often underestimated, risks to
small business is public access to company computers through the
Internet. We can help your small business minimize risk.