The idea of technology never having a glitch or employees operating
technology flawlessly with every application and component is a fantasy.
If you hire an IT partner to help with network support, you want experts
who will always be ready to quickly address problems. The challenge is,
at what cost? Having IT consultants come out to a small business every
time there is a small problem can get expensive and impact productivity.
Kingsoft offers a timely and cost-effective alternative. We can
administer and troubleshoot customer networks without leaving our
facilities. We can log on to a network and resolve many common problems
such as printer errors and user authorization issues, quickly and
easily. We can also answer user questions through e-mail or telephone.
If a major problem does occur requiring an onsite visit, we offer
complete technical support, up to implementing a new technology
infrastructure, utilizing certified experts—for a single point of
contact and accountability on technology issues.